Information Systems Monitoring
24 hours a day, 7 days a week
Your IS is the central element of your company; it must be available 24/7.
Discover the Benefits of Our 24/7 Service Center
The proliferation of digital applications and services, along with the evolving user habits, makes the management of IT infrastructures increasingly complex for Chief Information Officers (CIOs).
Expertise
Our main objective is to advise you through our certified experts to identify the areas of improvement in your information systems. IT decisions are made taking into account the strategic goals of the company, the needs of your teams, and budgetary constraints.
Security
Our team intervenes promptly to address potential issues, thereby minimizing security compromise risks. The ISO 27001 certification is evidence of our commitment to the security of your information, and we continue to work diligently to uphold these high standards at all times.
Cost Optimization
We implement proactive monitoring strategies, preventive maintenance, and effective incident management to minimize costly interruptions. Thanks to our expertise, we identify potential issues, anticipate needs, resulting in tangible savings for your business. économies tangibles pour votre entreprise.
Performance
Our service center guarantees responsiveness and expertise 24/7, but most importantly, it involves foundational work to anticipate, standardize, and automate.
Do you already have your tools? Looking to deploy new ones? We have the solution.
Mise en place du service managé
Understanding your needs
Etude de votre architecture, process, outils de monitoring
Kickoff meeting between your teams, the Ipsip Service Center Manager, and our N2 Ipsip teams.
Workshops for drafting incident resolution procedures between our Level 2 (N2) teams and yours.
Mise en place des outils de supervision, ticketing et base de connaissance ou prise en main de vos solutions déjà en place
Implementation of 24/7 rotation.
Knowledge transfer from NOC N2 Ipsip to NOC N1. Continuous training for NOC N1.
Mise en production. Prise en charge des alertes. Analyse et résolution des alertes, escalade si besoin. Alimentation de la base de connaissance
Rapports quotidiens, meetings hebdomadaires. Amelioration des méthodes de travail, conseil et optimisation
Competitive offerings, qualified personnel, cutting-edge technologies.
Peace of mind: We contractually commit to our intervention deadlines (SLA).
Affordable pricing: Our shared offers provide access to quality services at an attractive price.
Quality: Our teams undergo continuous training programs on the latest technologies.
Monitoring 24/7
Forfait Level 1 described below starting fromOur Commitment
Make IT easy
IPSIP is an innovative company that stands out for its agility, personalized offerings, and attentive approach to customer needs. Our experts undergo continuous training to stay operational with the latest technologies, ensuring we provide solutions tailored to your specific needs.
Ready to talk about your project?
Get in touch with our team.
